Co-author with Achim Wennman of Business and Conflict in Fragile States: The Case for Pragmatic Solutions. This book explores the foundational collaborative mechanisms that enable business investment to foster more peace-positive outcomes in fragile and conflict-affected contexts. More information here.
ILLUSTRATIVE EXPERIENCE:
- Led planning, monitoring and evaluation efforts for a multi-year effort to build company, community and government capacity for collaborative action on issues of peaceful development in an industrial area of one of the most violent municipalities in Brazil
- Designed and co-led a multi-year consensus-building process
to coordinate multiple stakeholder interests in a contentious public policy
dispute, facilitating the development of a higher education development plan
for the border region of Texas
- Advised a global pharmaceutical company on the design and
implementation of governance structures and processes to manage internal
product benefit / risk decision-making and external communication
- Led efforts within the U.S. Department of Education Office
for Civil Rights to allow in appropriate cases for more collaborative
approaches to complaint resolution among students and parents, teachers, school
officials, and national authorities, resulting in improved efficiency, outcomes
and stakeholder satisfaction
- Advised the United Nations Development Program on the
development of a facility for the mediation of public policy disputes in the
Carpathian Basin region with the goal of increasing regional cooperation in the
post-communist period
- Facilitated the process among a global pharmaceutical
company and its academic medical centre partners across emerging markets to
diagnose drivers of dysfunctional interaction and sub-optimal outcomes, and
develop approaches to communication, governance, planning, and implementation
to enhance collaboration and improve outcomes
- Designed and launched an independent housing advocacy
project to provide training, information and advocacy for low-income tenants,
landlords, and magistrates, promoting problem-solving approaches and diverting
inappropriate cases from the courts
- Faculty supervisor with the Harvard Mediation Program in
conjunction with the design and launch of a Brownsville, Texas community
dispute resolution program, including the training of the inaugural class of
community mediators
- Mediated settlement of civil rights lawsuits by appointment
of the United States District Court, Eastern District of Texas, as well as
neighbour-to-neighbour and local business disputes in small claims court
- Qualified mediator in Massachusetts, trained by the Harvard
Mediation Program
- Qualified and practiced in family mediation with a crisis counselling centre focused on runaway youth and their families